SupportSafer GamblingSafer GamblingCompanyGambling can be addictive. Play responsibly.Access to persons under 18 years of age is strictly prohibited by law.

in2bet.com.cy is operated by, I.T.S. Infinity Technology Solutions CY Limited, Arch. Makariou III, 80 ,Panou Englezou Building, 5th Floor Flat/Office 500, 1077, Nicosia, Cyprus, HE399558, is licensed and regulated by The National Betting Authority of Cyprus.
(License Number: B016) - Valid from: 10/2/2021 - 9/2/2023

© 2022 in2bet.com.cy. ALL RIGHTS RESERVED.

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Account Verification

This policy was last updated on: 25th October 2022

According to the regulations of the National Betting Authority and Cypriot Law, we are obliged to confirm that:
a) all details you have shared with us during your registration are correct and valid
b) you have reached the age of 18.

For this purpose, your account must be verified.

Once your account is successfully verified, you will be able to access all the functionalities of your account, including making withdrawal requests.

The account verification procedure needs to be completed within thirty (30) days of your registration, or earlier in the case you wish to proceed with a withdrawal, and/or when your deposits are equal to or exceed the amount of €2,000.

Account Verification Procedure

The easiest way to verify your account is for you to upload your documents through the “Verification” section located in your account settings.

If you encounter any difficulty, you can send the documents via email to support@in2bet.com.cy or via Live Chat (help desk). When the review is completed, you will be notified by email.

The account verification procedure includes the following simple steps:

Step 1: Upload one of the following acceptable identification documents:

a) Colour copy of both sides of your ID
b) Colour copy of your passport and/or Alien Registration Certificate and/or Residence Permit Card

Step 2: Upload one of the following acceptable proofs of residential address*:

a) Utility bill issued by telecommunications providers (CYTA/Cablenet/Primetel/Epic) for internet services, pay-TV or landline services only (it is necessary to include all the pages of your utility bill). Please note that a utility bill for mobile services will not be accepted.
b) Utility bill issued by the Electricity Authority of Cyprus (EAC),
c) Utility bill issued by Water and Sewerage Boards,
d) Utility bill issued by Local Government Authorities (e.g. garbage collection fees, property tax, property tax or any other tax payment).

*The above documents must be issued within the last six (6) months and bear the name and address provided during your registration

Postal Verification Residential Address

If you do not have any of the above documents, then alternatively we can verify your permanent residential address by sending a Verification Code to the address you have registered with on our website.

As soon as you receive the relevant letter, you should send us a photo of this letter, either via email to support@in2bet.com.cy or via Live Chat (help desk).

Make sure that your documents meet the following criteria in order to be accepted:
a) the document are in colour and of adequate quality
b) the full document is displayed (photo of the entire document, all four corners)
c) the document is valid
d) the information found in the document is legible (clear)

Once the review of your documents is completed by the relevant department, you will be notified by email.
If there is any problem with the documents, our Customer Services Department will contact and help you sending us the appropriate documents again.

Review Timeframes

We are committed to have your documents reviewed within 48 hours. In some cases, the review time may take a bit longer, as we may request additional documents and information to complete the account verification procedure.

Once the review is successfully completed, you will be notified by email.

Additional documents and information

We reserve the right, where deemed necessary, to require additional proof of your identity and/or proof of your address at any time, regardless of whether you already have verified your account. The list of additional documents may include (but is not limited to):

a) Photo (selfie) of the customer holding their passport/identity card/Alien Registration Card
b) Second identification document and/or proof of residential address
c) Birth certificate
d) Bank statement/card statement/e-wallet account statement

In addition, we reserve the right, where deemed necessary, to check the source of the funds on your betting activity with us. You may be required to provide additional information and documentation showing that you have sufficient resources to support your betting activity. Such information may include your occupation and salary, supported by documents such as a copy of your payslip and/or a copy of your bank account statement and/or tax statement or any other document deemed necessary.

Your account may be subject to certain restrictions or even suspended until you provide us with the required information and documents to satisfy our checks.

In the event that it is found that you have more than one active account or that the information and documents you have provided to us are false or invalid (including documents modified with different software and graphics processors), the Company has the right to cancel the bets you placed and close your account. The Company has the right to report any wrongdoings to the relevant authorities and withhold all funds until the necessary investigation is compl

Keeping your details up to date

In order to comply with the current Cypriot Law and the Regulations of the National Betting Authority, we are obliged to update the details and documents of our customers.

If any of your personal detail changes (e.g., permanent residential address, telephone number) you must inform us immediately.

To change any of the information you provided during your initial registration on our site, please contact our Customer Services Department.

We reserve the right, in case your identification document has expired, to ask you to provide us with the renewed document. In addition, we reserve the right, where we deem necessary, to request a new proof of permanent residential address at any time.

Email Verification

Verifying your email is part of the account verification process. Following your registration, we will send you an email to the e-mail address that you registered with, which will include a link.

To verify your email address, open this email and follow the instructions. Once you click the link, the verification of your email will be completed.

If you do not receive our email, please check your spam folder to make sure that the email was not sent there.

If you require assistance or more information about the Account Verification Procedure, please do not hesitate to contact our Customer Services Team. Alternatively, consult our HELP page at https://support.in2bet.com.cy/hc/en-us

SupportSafer GamblingSafer GamblingCompanyGambling can be addictive. Play responsibly.Access to persons under 18 years of age is strictly prohibited by law.

in2bet.com.cy is operated by, I.T.S. Infinity Technology Solutions CY Limited, Arch. Makariou III, 80 ,Panou Englezou Building, 5th Floor Flat/Office 500, 1077, Nicosia, Cyprus, HE399558, is licensed and regulated by The National Betting Authority of Cyprus.
(License Number: B016) - Valid from: 10/2/2021 - 9/2/2023

© 2022 in2bet.com.cy. ALL RIGHTS RESERVED.