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Why Account Verification Is Necessary

The account verification process is mandatory to comply with legal requirements and to protect your personal data and interests. Through verification:

  1. It is ensured that you are over 18 years old.
  2. The information you provided during registration is verified.

The verification process must be completed within 30 days of registration. Until the process is completed:

  • You will not be able to make withdrawals.
  • If the 30-day period passes without verification, your account will be frozen, and your access will be limited exclusively to submitting the required documents.

Successful verification is essential for making deposits and withdrawals in the future.


Verification Process

You can complete the process using one of the following methods:

  1. Through the "Verification" section in your account settings by uploading the necessary documents.
  2. By sending the documents via email to support@in2bet.com.cy

Required Verification Documents

  1. Proof of Identity
  • A colour photograph of your ID (front and back) or passport.
  • If you are a foreign national, a Certificate or Residence Permit is also required.
  1. Proof of Address

A recent utility bill (within the last 6 months) displaying your name and address. Accepted documents include:

  • Landline or internet bills (e.g., CYTA, Cablenet, EPIC, Primetel). Mobile phone bills are excluded.
  • Electricity, water (EAC), or sewage service bills.
  • Local authority bills (e.g., property tax).
  • A certificate from your local community leader/municipality.

Note:

  • Electronic documents must be sent as PDFs, not as images (JPEG, PNG).
  • For physical documents, a photograph is required, not a scanned copy.
  1. Proof of Payment Method

Depending on your payment method, the following documents are required:

  • Credit/Debit Card: Photos of both sides of your card showing the first 6 and last 4 digits, the expiration date, and the cardholder's name.
  • Revolut Card (physical, virtual, or disposable): Photos of both sides of your card showing the first 6 and last 4 digits, the expiration date, and the cardholder's name.

For virtual or disposable cards, a “Card Confirmation” document is required from the Revolut app.

How to obtain the "Card Confirmation" document in the Revolut app:

  1. Tap on your initial’s icon (top left).
  2. Select "Account -> Documents -> General -> Card Confirmation."
  3. The document will be issued as a PDF.
  • Skrill/Neteller: A screenshot of your account clearly showing:

  • Your full name.
  • Your registered email address.
  • Your registered phone number.

  • Bank Transfer: An IBAN Certificate from your banking app/online banking. The document must include:
    • IBAN code.
    • BIC/SWIFT code.
    • Bank logo or stamp.
    • Account holder's name.

Document Acceptance Criteria

To be accepted, documents must:

  • Be in color and legible.
  • Be complete, without missing corners or details.
  • Be valid and within the required timeframes (e.g., recent utility bills, valid IDs).

Note: Documents that do not meet these criteria may result in delays or rejection of verification. If documents are tampered with, in2bet reserves the right to terminate your account and report to the relevant authorities.


 Alternative Address Verification

If you do not have an acceptable proof-of-address document, postal verification is available. A postal verification code will be sent to you. Upon receipt:

  • Take a selfie holding the document with the code.
  • Send the photo to support@in2bet.com.cy, via Live Chat, or upload it to your profile.

Note: Postal verification may not always be available.


Document Review Time

The document review process usually takes up to 48 hours. If additional information is required, completion may take longer.


Additional Documents

If necessary, additional documents may be requested, such as:

  • A selfie with your ID or passport/Foreign Registration Certificate/Residence Permit or other document.
  • A second identification document and/or proof of address.
  • Birth certificate.
  • Bank statement/card statement/e-wallet account statement.

Additionally, we reserve the right to verify the source of funds used for betting. In such cases, documents proving your financial ability to support your betting activity may be requested, including:

  • Payroll statements
  • Tax returns
  • Bank account transaction records

Note: Your account may be subject to restrictions, including suspension, until the required information and documents are provided.


Updating Verification and Information

Under Cypriot law, document updates may be required if your details, such as address or phone number, change. Notify us immediately of any changes.  If any identification document expires, updated documents may be requested. We also reserve the right to request new documents or repeat the verification process when deemed necessary.


Email Verification

Email verification is part of the account verification process. After registration, an email will be sent to your registered address containing a link. To verify your email, click the link.
Please check your spam/junk folder, as our email may end up there.

    V. 1.5, 01/2025 | Last Update 15.01.2025

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    The website is operated by the company I.T.S Infinity Technology Solutions CY Ltd with registration number HE 399558 and registered office at Arch. Makariou III Street, 80, Panos Englezos Building, 5th floor, Address/Gr. 500, 1077 Nicosia, Cyprus. The company's activities are licensed and supervised by the National Betting Authority (NBA) under the licence of Class B Bookmaker B016 which is valid from February 10, 2023 until February 9, 2025. Frequent participation in gambling exposes participants to the risk of addiction and loss of property. Play Responsibly. Gambling by individuals under the age of 18 is strictly prohibited by law.

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